Shipping policy

Shipping destination and origin
We currently ship to addresses in the United States only. Orders are dispatched from 3303 Belmont River Ln, Katy, TX 77494, United States. International shipping is not offered.

Shipping charge
Standard shipping costs US$2.99 per order. We do not offer a separate expedited shipping option. The shipping charge and any applicable sales tax are shown at checkout before payment.

Processing and delivery times
Order processing takes 3 business days after payment is confirmed. Standard transit time within the United States is estimated at 6 business days after dispatch. The estimated total time from order processing to delivery is 9 business days. Business days are Monday through Friday, excluding U.S. public holidays. These are estimates, not guaranteed delivery dates; carrier disruptions or severe weather may cause delays.

Delivery support
Please check your delivery address before completing your order. If your order is delayed, missing, damaged in transit, or shows as delivered but has not arrived, email yinxinlei2016@gmail.com with your order number so we can investigate and assist.

Returns and refunds
Please see our Return and Refund Policy at https://www.mataunion.com/policies/refund-policy for return eligibility, the return window, return shipping costs, and refund terms.

Contact
mataunion
yinxinlei2016@gmail.com
3303 Belmont River Ln, Katy, TX 77494, United States